Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped or delivered on weekends or holidays. In cases of high order volume, processing may be slightly delayed. If there is a significant delay, we will notify you by email.
Shipping Rates & Delivery Time
We offer:
- Free Shipping on all orders
Estimated delivery time:
- 5–8 business days (after processing)
Delivery times are estimates and may vary depending on destination, carrier delays, or customs processing.
Shipment Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor your shipment status.
Incorrect Address Disclaimer
It is the customer’s responsibility to ensure that the shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error in your shipping address, please contact us immediately at Contact@virexer.com.
Customs, Duties, and Taxes
Depending on your location, your order may be subject to customs fees, import duties, or taxes. These charges are determined by your local customs authority and are the responsibility of the customer.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact us. We will work with the shipping carrier to resolve the issue. However, delivery delays caused by carriers or customs are outside our control.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging so we can assist you.
Contact Information
For any shipping-related questions or concerns, please contact us:
Email: Contact@virexer.shop
Phone: +1 714-987-4984
Website: https://virexer.shop